Frequently Questions

Below are frequently asked questions, you may find the answer for yourself

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What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers.

Do you offer international shipping?

Yes, we offer international shipping to many countries. Shipping costs and delivery times may vary depending on your location. Please contact us for more information about international shipping options.

Can I track my order?

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

What is your return policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, you may return it within 7 days of receiving it for a refund or exchange. Please see our Returns Policy page for more information.

Do you offer custom or personalized orders?

Yes, we offer custom and personalized orders on select products. Please contact us to discuss your specific requirements and we will do our best to accommodate your needs.

How can I contact customer support?

If you have any questions, concerns, or need assistance with your order, our customer support team is here to help. You can contact us via email at info@homeydecorlimited.com or by phone at +44 7309 829754.

Are your products eco-friendly?

We strive to offer environmentally friendly products whenever possible. Many of our items are made from sustainable materials and/or produced using eco-friendly manufacturing processes. Look for the “eco-friendly” tag on our product listings for more information.

Do you offer wholesale or bulk discounts?

Yes, we offer wholesale pricing and bulk discounts on certain products for qualified customers. Please contact us for more information about our wholesale program and pricing options.

Can I cancel or modify my order after it has been placed?

We process orders quickly to ensure prompt delivery, but we may be able to accommodate order modifications or cancellations if your request is made before your order has been shipped. Please contact us as soon as possible to request any changes to your order.